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Warranty Policy

Last updated: June 2026

Paltrix Protective Films provides a 10-year manufacturer warranty on all Paltrix Chroma colored paint protection film products when installed by a Paltrix certified installer. This page outlines the warranty terms, coverage, and claims process.

1. Warranty Coverage

Paltrix warrants that its PPF products, when properly installed and maintained, will be free from the following manufacturing defects for a period of ten (10) years from the date of installation:

  • Yellowing or discoloration of the film
  • Fading or color shift beyond acceptable manufacturing tolerances
  • Cracking, blistering, or delamination of the film layers
  • Failure of the adhesive bond (edge lift due to adhesive failure)

2. What Is Not Covered

This warranty does not cover:

  • Damage caused by accidents, collisions, or intentional acts
  • Damage from improper maintenance, abrasive cleaners, or automatic car washes with brushes
  • Damage from chemical exposure beyond normal environmental conditions
  • Installation workmanship issues (covered by your installer's own workmanship warranty)
  • Normal wear and tear including minor surface scratches that can be heat-repaired

3. Warranty Claims Process

Warranty claims are handled through your Paltrix certified installer. The installer will inspect the vehicle, document the issue, and submit the claim through the Paltrix installer portal. Approved claims result in replacement material being shipped at no cost. Labor for replacement installation is covered by the installer's workmanship warranty or through Paltrix's optional Installer Protection Program.

4. Transferability

This warranty is transferable to subsequent vehicle owners, provided the original installation was registered through the Paltrix verification system (verify.paltrixppf.com) and proper maintenance has been documented.

5. Limitation of Remedies

Paltrix's sole obligation under this warranty is to provide replacement film material for covered defects. Paltrix is not liable for labor costs, vehicle downtime, or consequential damages unless covered by a separate agreement.

6. Contact

For warranty questions or to locate a certified installer, visit our contact page.